Policies

Return Policy:

Risk-free Shopping

At Strivve, we want every step you take to feel just right. That’s why we offer a 14-day Fit Guarantee to make sure you’re 100% happy with your shoes.

If your pair isn’t the perfect fit, you can exchange it within 14 days of delivery. Just keep them unused, unworn, and in original packaging.

Swap for a different size or style (based on availability) with ease. Our team makes the exchange process smooth and quick so you can step out in style without delay.

To initiate return, please contact +92 330 9226394 on WhatsApp. Provide your order number e.g. #XXXXXXX. Because every pair is prepared just for you, we don’t do cash refunds, but with our hassle-free exchange policy, you’ll always end up with the right pair.

Think of it as risk-free shopping, Strivve style.

Service Policy:

Effective Date: 07/09/2025
Store: Strivve – https://www.strivve.net

At Strivve, we are committed to providing quality products and excellent service. This Service Policy outlines how we handle order processing, shipping, customer support, and general service standards.

1. Order Processing

  • Orders are typically processed within 1–3 business days.

  • Customers will receive an order confirmation upon successful checkout.

  • Once dispatched, tracking details are provided where applicable.

2. Shipping Policy

  • We deliver across Pakistan using trusted courier partners.

  • Standard delivery timelines range from 3–7 business days, depending on location.

  • Shipping fees, if applicable, are calculated at checkout.

  • Cash on Delivery (COD) is available.

3. Product Quality Assurance

We take product quality seriously. All items are inspected before dispatch to ensure they meet our quality standards. If there are any issues with the items received, customers are encouraged to contact our support team for assistance.

4. Customer Support

Our support team is available to assist with order inquiries, product information, and general questions.

Contact Information:

We aim to respond to all queries within 24–48 hours.

5. Service Limitations

Strivve reserves the right to:

  • Refuse service to any individual or entity where misuse is suspected.

  • Modify or discontinue any part of the service at any time without prior notice.

  • Limit quantities to ensure availability for all customers.

6. Policy Updates

This Service Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.

Privacy Policy:

Effective Date: 07/09/2025
Website: https://www.strivve.net
Business Name: Strivve

At Strivve, we are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our Site or services, we may collect the following types of information:

a. Personal Information

Collected when you place an order or interact with our site:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Payment Details (handled securely via Shopify’s system)

b. Device & Usage Information

Collected automatically when you access the Site:

  • IP Address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed and actions taken on the Site

c. Cookies and Tracking Technologies

Cookies are used to:

  • Keep your shopping cart active

  • Remember your preferences

  • Analyze site traffic and usage

  • Provide personalized content or ads (if applicable)

You can disable cookies in your browser settings, but this may affect site functionality.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you (e.g., order updates, customer support)

  • Improve our services and website performance

  • Prevent fraud and ensure security

  • Comply with legal requirements

3. Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties to help provide services, including:

  • Shopify Inc.: Our e-commerce platform

  • Payment gateways: For secure transaction processing

  • Shipping carriers: To deliver your orders

  • Analytics tools (e.g., Google Analytics): To understand site usage and improve services

We only share the necessary data required for these services to function.

4. Data Storage & Security

All data is stored securely via Shopify’s encrypted servers, which meet international standards. We implement industry-standard security measures to protect your data.

However, no online platform can guarantee 100% security. You are responsible for keeping your login credentials safe.

5. Your Rights

As a user in Pakistan, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to marketing communications

  • Contact us with questions about how your data is being used

To exercise these rights, email us at: privacy@strivve.net

6. Data Retention

We retain your data as long as necessary for order fulfillment, legal compliance, and business operations. You can request deletion of your personal data at any time.

7. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies before interacting with them.

8. Children’s Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect data from children. If we discover that we have unknowingly collected information from a child, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.

Contact Us

If you have questions or concerns about any policies please contact us at:

Strivve 
Call: +92 330 922 6394

WhatsApp: 0330 9226394

Website: https://www.strivve.net

Located At: New Famous Shoes, 31 Bagh Sardaran, Rawalpindi, Punjab, Pakistan